Changing from PRODA to myID and RAM

Provider Digital Access (PRODA) is being replaced with myID and Relationship Authorisation Manager (RAM). All providers and their employees who access NDIS provider portals need to complete the transition to myID and RAM before 10 November 2025 to maintain access to the NDIA provider portals. myID is the Australian Government’s Digital ID app used to verify your identity.  RAM is an authorisation service that allows you to act on behalf of a business online when linked with your Digital ID.

Art and music therapy supports

A recent review confirmed art and music therapy can be effective and beneficial for some people in some situations. A new Therapy Support Operational Guideline will be published shortly.

I-CAN Assessment Tool

The NDIS has officially selected the I-CAN (Instrument for Classification and Assessment of Support Needs, version 6) as its needs assessment tool for participants aged 16 and over. NDIA assessors will use I-CAN to determine a person’s required supports across 12 core domains, scoring both how often support is needed and how intensive that support must be.

Queenslanders with Disability Network (QDN) Emerging Leaders program

Each year up to 25 people with disability are chosen to participate in this program. It provides a safe and inclusive environment to develop critical thinking, explore leadership theory, systems thinking and systems change, practice techniques, have inquiring conversations, build relationships, and connect with established leaders.

NDIS Provider and Participant Packs

The Provider and Participant Packs are your introduction to the NDIS Commission and how we regulate, register and support NDIS providers and support the rights of NDIS participants. You can order a printed copy to be posted to you, or access them online.

Integrated Care and Commissioning initiative

This initiative will trial new and innovative models of care. It aims to bring together resources across the health and care sectors to ensure people in rural, remote and First Nations communities can get the services they need. Trial Site: Central West Queensland

End of financial year checklist

Use this checklist to prepare, get your business organised and work smarter in the year ahead.

Multilingual Information Access (MiAccess)

Multilingual Information Access (MiAccess) is a website developed by Cultural Perspectives that brings together available translated information relevant to people with disability from culturally and linguistically diverse backgrounds, their carers and communities.

NDIS Service Provision vs Independent Advocacy – what’s the difference?

This webpage provides important information for NDIS providers, NDIS participants, peak bodies, and sector stakeholders to understand the distinction between support services and independent advocacy under the NDIS Act 2013.

The Disability Gateway

The Disability Gateway helps people with disability, their families and carers find the information, services and support they need. A stakeholder kit has been developed to help you communicate the benefits of the Disability Gateway and to encourage people to visit the website.