Cracking down on misleading promotion of ‘NDIS-approved’ products

The NDIA does not endorse or approve any products or services. However, there are businesses that promote their offerings as ‘NDIS approved’, ‘NDIS permitted’ or ‘100% NDIS funded’.  Those who do so are likely breaching Australian Consumer Law.  In August last year, the NDIA launched a targeted campaign, aimed at cracking down on misleading advertising.

Changing from PRODA to myID and RAM

Provider Digital Access (PRODA) is being replaced with myID and Relationship Authorisation Manager (RAM). All providers and their employees who access NDIS provider portals need to complete the transition to myID and RAM before 10 November 2025 to maintain access to the NDIA provider portals. myID is the Australian Government’s Digital ID app used to verify your identity.  RAM is an authorisation service that allows you to act on behalf of a business online when linked with your Digital ID.

Foundational Supports – Consultation reports released

The Department of Social Services (DSS) has published reports from last year’s national consultations on Foundational Supports. It includes a Summary Report, Supports for Children under 9, First Nations, and Disability Advocacy.

Disability Data Measures Project – ABS

The project responds to recommendation 12.5 of the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability is aimed to identify and recommend a consistent method for collecting disability data in population surveys across Australia.

NDIS After Hours Crisis Referral Service

The NDIS After Hours Crisis Referral Service (AHCRS) is delivered by Marathon Health in partnership with the NDIA. The AHCRS is a national after-hours service that provides immediate support to NDIS participants experiencing a crisis due to the sudden loss of disability-related supports

Remote Service Delivery Framework

The NDIS has worked with remote communities to develop the Remote Service Delivery Framework, making it easier for people in remote communities to get the help they need. It has a focus on working more with communities, not just individuals, role clarity, culturally safe, and support to connect with local services.

Tougher penalties for bad actors under new NDIS Bill

A Bill to Parliament has been introduced that would give greater powers to the NDIS Quality and Safeguards Commission. If passed, the changes aim to improve the quality of care and the safety of every Australian who receives support from the NDIS. The proposed reforms are designed to protect NDIS participants from abuse, neglect, exploitation and fraud, and to ensure the Scheme is sustainable.

A new way of NDIS planning coming mid-2026

The new framework planning aims to improve NDIS planning to make it fairer and easier and will start rolling out in mid-2026. It will take about 5 years to reach everyone. The new way of planning will use a support needs assessment to help set a participant’s budget, which is a guided conversation about a participant’s life, goals, and support needs.

NDIS Annual Pricing Review 2025-2026

NDIS participants, providers and the wider disability community have been invited to have their say on NDIS pricing, as part of consultation for the 2025-26 Annual Pricing Review. Feedback is open until 11.59pm AEST on 8 February 2026.

DSC – Frontline Podcast

The inaugral podcast for NDIS workers is about a term used a lot ‘person- centred support’. Sara from DSC talks to people with disability about how NDIS workers can deliver truly individualised support.